Privacy Policy

General

We (hereafter known as “company,” “we,” etc.) are committed to following privacy laws and protecting personal information. This Privacy Policy explains to users (hereafter known as “the user,” “the customer,” etc.) how our website uses personal data, as well as other relevant information. The Privacy Policy may undergo changes to align with legal requirements, regulatory situations, and business demands. If any changes are made, they will come into effect when posted on the website. Because of this, we strongly encourage users to review our Privacy Policy regularly. Please bear in mind that to use our website, you must be 18 years of age and recognized as a legal adult in your country of residence, meaning the laws of your country allow you to engage in legal transactions.

This Privacy Policy is neither formal nor a part of our contract with our users, and it does not change your legal rights.

What do we mean by Personal Data?

“Personal data” refers to any data that can be used to recognize you or that could be used to identify you. Your full legal name, date of birth, place of birth, private addresses (both postal and email), IP address, and signatures are all included in your contact information.

What is the scope of the current Privacy Policy?

When you use our website, the following Privacy Policy will apply to any private information about you that we may gather, use, and/or process.

Our website may contain external links (redirects) to websites outside of our jurisdiction. Consequently, we cannot be held responsible for any third-party websites’ privacy policies or how they manage your data. We strongly recommend that you reach the Privacy Policy of each third-party website before using any of their services.

What information do we collect?

We are only permitted to collect data from our customers in the following situations:

• You voluntarily supply information on our web page’s registration forms.
• You contact any of the Customer Service workers via any available channels, including online conversations, mail, email, or phone.
• Our website may preserve some of your data automatically, like your IP address or the amount of time you spend on the different pages of our website.

If you require any additional information about our website’s cookies, please check our Cookie Policy.

If you choose to provide extra information that is not specifically requested on the site, you are agreeing to have that information processed for the purposes you provided it. Please remember that your data or connected data is only required for the specific goals listed later in this Privacy Policy.

We require users to supply correct and up-to-date personal information in order to fully implement that services we provide on our website, including news subscription and any other application form. We are not responsible if clients provide inaccurate and/or fraudulent information.

If you are filling out the forms on our website on behalf of minors or someone other than yourself, be sure that you have their informed consent to handle and share their data with us. When representing a minor, you must be the child’s parent or legal guardian.

When considering the above terms, please bear the following in mind:

• If a submitted request or private details about an adult are provided by another individual without informed consent, we may notify the former of the communicated. If he or she disagrees with the application of his or her private information, we will not proceed with the registration or other services offered on our websites.
• We may alert a minor’s parent or legal guardian if we receive an order or personal information about a minor from another individual without receiving the minor’s informed consent. If the parent or legal guardian opposes the use of the minor’s personal information, we will not proceed with the subscription or any services supplied on our website.

How will your personal information be used?

We may use a variety of method to process your information, including the following:

• To provide you with the most up-to-date information and news related to ETIAS. If you wish to receive our email newsletter, you must consent to our use of the email address you specify when subscribing, as well other personal details you supply on the subscription form.
• To respond to any inquires or issues you take up with one of our customer service representatives via accessible communication channels, such as the webpage chat, email, or physical mail.
• To improve your website experience by analyzing your browsing habits to enhance the webpage interface and/or services we provide.

To carry out routine checks on our website for any illegal and fraudulent activities we may detect.

What is the legal justification for processing your data?

The reasons we save your information are entirely consistent with legal guidelines, as is how we process your data. In most cases, the legal justification for processing and using your data is the consent you provide for us to handle your data for the purposes specified when it was received. Our strategic claims in potential payments for our services, improved client experience for effective website use, improved specialist quality of service, and monitoring for deceptive practices on our website allow us to meet our legal obligations and institutional, executive, and judiciary requirements, as well as similar authorities.

How long will we keep your data?

Your personal information will only be used for the specific purposes it was gathered for. That data will be erased from our homepage and information systems one we receive your request. Following that, we will save your personal information in a safe, password-protected system that will only be accessed if disputes or legal obligations/claims stem from our website’s provision of services. After this period, your data will be destroyed and no longer accessible within our data system. You also have the right to request the deletion of your data at any time.

What techniques do we use to disclose your personal information?

The personal information you supply when visiting or browsing our webpage may be shared with our technical provider, who houses our central database and/or provides guidance or technical assistance. It may also be shared to protect our vital rights in case a claim emerges from professional services that are performed and to comply with our legal obligations and/or governmental needs, legislative needs, or similar authorities.

Please be advised that few of the third-party webpages that our website links to operate outside of the European Economic Area. Because of this, your personal information may be transmitted internationally, and you could be subject to other privacy policies and legislation. Check any third-party website’s cookie and privacy policies to ensure the protection of your private details and the security of your freedoms and rights.

The safety of personal information is important.

We guarantee that all information you provide on our website will be stored safely and securely. The company uses updated data systems that comply with all technical and institutional requirements for protecting your privacy and the safety of any personal data you provide while on our site. By doing this, we guard against unauthorized or illegal processing your personal data.

Your date will not be used unless you provide informed consent or if you violate our Privacy Policy. Additionally, we ensure that each of our employees follows stringent guidelines for protecting your personal information. To guarantee the legitimacy and security of your private information, they must comply with specific rules.

Taking Advantage of your Legal Rights

You have the following statutory rights:

• To request access to any data you have provided
• To rectify your personal data
• To limit the processing of your personal data

You can send us a written request if you have any questions about the Privacy Policy or if you want the data removed from our systems. Please send your submissions to info@etiasfrance.org or via one of the methods below.

You can also reduce tracking options by changing your web browser’s privacy settings. For “Do Not Track” purposes, several tools and extensions are available that will give your more control over which cookies you accept and block.

Please get in touch with us via our contact page or at info@etiasfrance.org if you have any questions or require additional information.